Focuses on the Benefit to the Individual: Rubin, Rhea JDemonstrating Results: Using Outcome Measurement in Your library.PLA Results Series. Chicago: American Library Association, 2006. 176p US$50.00 (US$45.00 ALA Members) Soft Cover ISBN 0838935605

The Australian Library Journal
doi 10.1080/00049670.2006.10721863
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