Westbrook, Lynn. Identifying and Analyzing User Needs: A Complete Handbook and Ready-To-Use Assessment Workbook With Disk. New York: Neal-Schuman Publishers, 2001. 307p. $75, Alk. Paper (ISBN 1-55570-388-7). LC 00-045220.

College and Research Libraries - United States
doi 10.5860/crl.63.1.99
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