(PDF) Investigating the Passengers’ Attitude to the Quality

Investigating the Passengers’ Attitude to the Quality of Rolling Stock in the Moscow Underground Using N. Kano Methodology

Vestnik of the Plekhanov Russian University of Economics

doi 10.21686/2413-2829-2019-4-164-179

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Abstract

Available in full text

Date

August 29, 2019

Authors

I. V. Lopatinskaya

N. I. Ivashkova

Publisher

Plekhanov Russian University of Economics (PRUE)

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