Integrasi Servqual Dan Quality Function Deployment Untuk Pengukuran Kualitas Layanan (Studi Kasus: Program Studi Pendidikan Teknik Mesin, Universitas Palangka Raya)
Journal of Engineering and Management Industial System
doi 10.21776/ub.jemis.2013.001.01.4
Full Text
Open PDFAbstract
Available in full text
Date
July 17, 2013
Authors
Publisher
Brawijaya University