The Design Thinking and the Health Services: The Competitive Differential Through the Humanization of Patient Experience
Brazilian Journal of Operations & Production Management
doi 10.14488/bjopm.2015.v12.n2.a11
Full Text
Open PDFAbstract
Available in full text
Date
December 28, 2015
Authors
Publisher
Associacao Brasileira de Engenharia de Producao - ABEPRO