Kualitas Pelayanan Bank Dengan Menggunakan Metode Importance Performance Analysis (Ipa) Dan Customer Satisfaction Index (Csi) Terhadap Kepuasan Nasabah
JURNAL ILMIAH EKONOMI ISLAM
doi 10.29040/jiei.v3i01.100
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Date
March 31, 2017
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STIE AAS Surakarta