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Publications by A.H. Galih Kusumah
The Perception of Hotel Employees on the Benefits of Tourism Competency Certification in Hospitality in Bandung
Service Failure and Recovery at the Trans Luxury Hotel Bandung: An Evidence From Management Perspective
Analysis of Consumer Factor on Using Online Travel Agent Traveloka and Pegipegi.com in Bandung City
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The Preferred Work Paradigm for Generation Y in the Hotel Industry: A Case Study of the International Tourism and Hospitality International Programme, Thailand
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