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Publications by Alexandre Graeml

Customer Knowledge Management (CKM): Model Proposal and Evaluation in a Large Brazilian Higher Education Private Group

Brazilian Business Review

International Management

Management of Technology

English

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Investigation of Customer Knowledge Management (CKM) Dimensions: A Survey Research

International Journal of Business and Management

English

An Enterprise Model for Customer-Centric Knowledge Management and Knowledge-Oriented Customer Relationship Management

Advances in Knowledge Acquisition, Transfer, and Management

English

Knowledge Management for Higher Education

International Journal of Latest Trends in Engineering and Technology

English

Knowledge Management in Higher Education Institutions in Mauritius

International Journal of Educational Management

Human Resource Management

Organizational Behavior

English

Private Higher Education

English

Continuous Quality Improvement Management Models at Private Higher Education

English

Proposing a Customer Knowledge Management Model for Customer Value Augmentation: A Home Appliances Case Study

Journal of Database Marketing & Customer Strategy Management

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Access and Private Higher Education in Poland

International Higher Education

English

Business and Management Higher Education Quality: A Case Study of a Czech Private University

Periodica Polytechnica, Social and Management Sciences

Decision Sciences

Social Sciences

English