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Publications by Anthony S. Chow
A Usability Evaluation of Academic Virtual Reference Services
College and Research Libraries
Library
Information Sciences
One Educational Technology Colleague’s Journey From Dotcom Leadership to University E-Learning Systems Leadership: Merging Design Principles, Systemic Change and Leadership Thinking
TechTrends
Computer Science Applications
Education
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Virtual Reference Services in Modern Libraries
International Journal of Digital Library Systems
Evaluation of Reference Services
Guidelines for Implementing and Maintaining Virtual Reference Services
Reference and User Services Quarterly
Information Systems
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Evaluation of Reference Services (Book Review)
College and Research Libraries
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The Relationship Between Cultural Diversity and User Needs in Virtual Reference Services
Journal of Academic Librarianship
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Structuring Interactions in a Hybrid Virtual Environment - Infrastructure & Usability
Diktuon: Virtual Reference
Theological Librarianship
