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Publications by C. Boshoff

Measuring Customer Satisfaction With Some of the Controllable Elements of the Total Retail Experience: An Exploratory Study

South African Journal of Business Management

International Management

English

Employee Perceptions of Share Ownership Schemes: An Empirical Study

South African Journal of Business Management

International Management

English

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Measuring Customer Satisfaction With the Controllable Elements of the In-Store Shopping Experience

South African Journal of Business Management

International Management

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Customer Satisfaction With the Loyalty Programs in Retail

Acta Economica Et Turistica

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Service Quality, Customer Satisfaction and Loyalty: A Comparative Study of Hotel With Retail Banking, Hospitals and Retail Services Industries

Revista Latino-Americana de Turismologia

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The Relationships Between Service Quality, Customer Satisfaction and Customer Loyalty: An Investigation in Vietnamese Retail Banking Sector

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Measuring Customer Satisfaction With the Influence of Islamic Attributes of Destination in Jordan

Journal of Management and Sustainability

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Behavioral Perspectives of Customer Engagement: An Exploratory Study of Customer Engagement With Three Swiss FMCG Brands

Journal of Database Marketing & Customer Strategy Management

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Identification of Problem and Measuring the Satisfaction of Customer From Services- An Examination on Hitachi

International Journal of Recent Technology and Engineering

Management of Technology

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Proposed Model for Measuring Customer Satisfaction With Telecommunications Services

Mediterranean Journal of Social Sciences

English

An Empirical Study About Customer Preferences of Retail Sellers’ Qualifications

International Business Research

English