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Publications by Chizuru Nishio

Customer Satisfaction Influenced by Evaluation of Steps and Results of Service Process:Empirical Study in Comparison With Prospect Theory

Journal of Marketing & Distribution

English

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An Empirical Study to Evaluation of Customer Acquisition Processes on Customer Satisfaction

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An Empirical Study of Service Quality and Customer Satisfaction of Malaysian Air Passenger

KnE Social Sciences

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Service Quality, Religiosity, Customer Satisfaction, Customer Engagement and Islamic Bank’s Customer Loyalty

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The Impact of Ethical Cues on Customer Satisfaction With Service

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The Impact of Quality Practices on Customer Satisfaction and Business Results: Product Versus Service Organizations

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Understanding Customer Satisfaction in Opera: First Steps Toward a Model

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The Effect of Service Quality on Customer Loyalty With Brand Images and Customer Satisfaction as Mediation

JURNAL MANAJEMEN DAN KEWIRAUSAHAAN

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