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Publications by Chris Voss

Customer Orientation and Innovation: A Comparative Study of Manufacturing and Service Firms

International Journal of Production Economics

Manufacturing Engineering

Management Science

Operations Research

English

Service Modularity and Architecture – An Overview and Research Agenda

International Journal of Operations and Production Management

Decision Sciences

Management of Technology

English

Reflections on Context in Service Research

Journal of Service Management

Hospitality Management

English

Case Research in Operations Management

International Journal of Operations and Production Management

Decision Sciences

Management of Technology

English

The Impact of National and Parent Company Origin on World‐class Manufacturing

International Journal of Operations and Production Management

Decision Sciences

Management of Technology

English

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Evaluating Public Programs With Close Substitutes: The Case of Head Start

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Rules With Discretion and Local Information*

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Optimal Tax Progressivity: An Analytical Framework*

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Thinking, Fast and Slow? Some Field Experiments to Reduce Crime and Dropout in Chicago

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Earnings Determination and Taxes: Evidence From a Cohort-Based Payroll Tax Reform in Greece

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A Dynamic Theory of Resource Wars

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Generating Skilled Self-Employment in Developing Countries: Experimental Evidence From Uganda

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Ideological Segregation Online and Offline *

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English