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Publications by Cléria Donizete da Silva Lourenço
Education in Business Administration High and Services Quality Perception: A SERVQUAL Scale Application
Revista Brasileira de Gestao de Negocios
Industrial Relations
Management
International Management
Business
Strategy
Etnografia E Grounded Theory Na Pesquisa De Marketing De Relacionamento No Mercado Consumidor: Uma Proposta Metodológica
Revista de Administracao Mackenzie
Accounting
Management
Sociology
Political Science
Business
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Transport Services Quality Measurment Using SERVQUAL Model
Tehnika
A New Application of the SERVQUAL Method for the Evaluation of the Quality of Medical Services
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Determining the Quality of Municipal Services Using SERVQUAL Model
Adapting the Servqual Scale to a Private Hospital Emergency Services: An Empirical Investigation
Chinese Business Review
Application of Cloud Computing Services in Business
A Study of Service Quality in Extension and Services Centers of Agriculture in Alborz Province Using SERVQUAL Model
Journal of Rural Research
Education for Health Services Administration. V. Adapting Education for Health Administration in a School of Public Health.
American Journal of Public Health and the Nations Health
Education for Health Services Administration. 1. Undergraduate Training for Health Administration.
American Journal of Public Health and the Nations Health
Women’s Perception of Quality of Maternity Services: A Longitudinal Survey in Nepal
BMC Pregnancy and Childbirth
Gynecology
Obstetrics