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Publications by Dominique Crié
Consumers' Complaint Behaviour. Taxonomy, Typology and Determinants: Towards a Unified Ontology
Journal of Database Marketing & Customer Strategy Management
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Towards a Unified Theory of Brand Equity: Conceptualizations, Taxonomy and Avenues for Future Research
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Do Personality Types Make Consumers Exhibit Different Complaint Behaviors?
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NASKO
Public Complaint Behaviour and Satisfaction With Complaint Handling in the Malaysian Mobile Phone Services Industry
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