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Publications by Enrica Pavione
“Albergo Diffuso” Model for the Analysis of Customer Satisfaction
European Scientific Journal ESJ
Sustainable Consumption in the Luxury Industry: Towards a New Paradigm in China’s High-End Demand
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The Brand Value in a New Concept of Hotel: The Albergo Diffuso Sextantio Case
International Business Research
Customer Satisfaction Assessment Using the SERVQUAL Model
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Proposed Model for Measuring Customer Satisfaction With Telecommunications Services
Mediterranean Journal of Social Sciences
Pinpointing Areas for Improvement in a Model Core Training Curriculum Using Customer Satisfaction Analysis
Iryo Yakugaku (Japanese Journal of Pharmaceutical Health Care and Sciences)
The Employee‐customer Satisfaction Chain in the ECSI Model
European Journal of Marketing
Marketing
Empirical Research on Kano’s Model and Customer Satisfaction
PLoS ONE
Multidisciplinary
ES-QUAL Model and Customer Satisfaction in Online Banking: Evidence From Multivariate Analysis Techniques
Oeconomia Copernicana
Identifying Customer Satisfaction
International Journal of Knowledge-Based Organizations
Green Customer Satisfaction
Advances in Finance, Accounting, and Economics
