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Publications by Erling K. L. Relling
Customer Complaint Behaviour (CCB) in the Retail Sector: Why Do Customers Voice Their Complaints on Facebook?
International Review of Retail, Distribution and Consumer Research
Marketing
Economics
International Management
Business
Econometrics
Related publications
Understanding Customer Complaint Behaviour for Sustainable Business Development
Journal of Economics and Management Sciences
Perception of Customers Towards Employees in Organised Retail Sector
International Journal of Innovative Technology and Exploring Engineering
Mechanics of Materials
Electronic Engineering
Civil
Structural Engineering
Electrical
Computer Science
Do Managers Know What Their Customers Think and Why?
Journal of the Academy of Marketing Science
Marketing
Economics
International Management
Business
Econometrics
The Impact of Other Customers and Gender on Consumer Complaint Behaviour in the Ecuadorian Restaurant Setting
European Journal of Tourism, Hospitality and Recreation
Why Do Surgeons Receive More Complaints Than Their Physician Peers?
ANZ Journal of Surgery
Medicine
Surgery
The Mediating Effects of Service Charge Transparency on the Relationship Between Corporate Social Responsibility and Customer Behaviour in Hong Kong’s Retail Banking Sector
Business and Economic Research
The Relationships Between Service Quality, Customer Satisfaction and Customer Loyalty: An Investigation in Vietnamese Retail Banking Sector
Impact of Website Quality on Customer Purchase Intention: In Case of the Air Ticket Online Retail Sector in Mongolia
International Journal of Business Management and Economic Review
Do Parents Reinforce Somatic Complaints in Their Children?
Health Psychology
Medicine
Psychiatry
Mental Health
Applied Psychology
