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Publications by Eva Jangland

Patients’ and Relatives’ Complaints About Encounters and Communication in Health Care: Evidence for Quality Improvement

Patient Education and Counseling

English

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Managing Complaints in Multilingual Care Encounters

English

Complaints About Care in a Mental Health Trust

Psychiatric Bulletin

English

Health Literacy and Communication Quality in Health Care Organizations

Journal of Health Communication

Information Sciences

Occupational Health

English

What Do Patients and Relatives Know About Problems and Failures in Care?

BMJ Quality and Safety

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Quality Improvement as the Foundation for Health Care Advancement

Journal of the Academy of Nutrition and Dietetics

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Productivity and Quality in Health Care: Evidence From the Dialysis Industry

Review of Economic Studies

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Logics of Health Care and Embodied Trust in Medical Encounters

Sociology of Power

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Operational Integration in Primary Health Care: Patient Encounters and Workflows

BMC Health Services Research

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What Do We Know About Competition and Quality in Health Care Markets?

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