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Publications by Fabrice De Zanet
An Analysis of the Interaction Effect Between Employee Technical and Emotional Competencies in Emotionally Charged Service Encounters
Journal of Service Management
Management
Hospitality Management
Business
Leisure
Strategy
Accounting
Tourism
Work Environment Changes and Stress: The Role of Work to Family Conflict
Related publications
Managing Emotional Labour in Service Encounters in Healthcare Occupation in Bangladesh
Journal of Human Resource and Sustainability Studies
Service Encounters: The Missing Link Between Service Quality Perceptions and Satisfaction
Journal of Applied Business Research
International Management
Business
The Relationship Between Discipline and Emotional Intelligence Towards Employee Performance
Jurnal Administrasi Kesehatan Indonesia
Interaction Between Managerial Competencies and Leadership in Business Organisations
Regional Formation and Development Studies
Ordering Fast Food: Service Encounters in Real-Life Interaction and in Textbook Dialogs
JALT Journal 34.2
Nurseries and Emotional Well‐being: Evaluating an Emotionally Containing Model of Professional Development
Early Years
Developmental
Education
Educational Psychology
Interaction Energy Between an Atomic Force Microscope Tip and a Charged Particle in Electrolyte
Journal of Applied Mathematics and Physics
The Space of Competencies and Emotional Intelligence in Innovation Projects
Bulletin of NTU "KhPI". Series: Strategic Management, Portfolio, Program and Project Management
Emotional Intelligence or Artificial Intelligence– An Employee Perspective
Journal of Hospitality Marketing and Management
Marketing
Tourism
Hospitality Management
Leisure
Management Information Systems
