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Publications by Florence Wanjiku Njau
An Integrated Servqual and Gap Model in Evaluating Customer Satisfaction in Budget Hotels in Nairobi City County, Kenya
International Journal of Current Aspects
Related publications
Customer Satisfaction Assessment Using the SERVQUAL Model
Science Journal of Business and Management
Organizational Adaptation Strategies and the Performance of Retail Supermarkets in Nairobi City County, Kenya
The International Journal of Business & Management
Community Participation and Performance of Donor Funded Youth Projects in Korogocho, Nairobi City County, Kenya
International Journal of Current Aspects
Employee Relations Strategies and Performance of Water and Sewerage Service Provider in Nairobi City County, Kenya
International Journal of Current Aspects
Factors Influencing Men’s Involvement in the Prevention of Violence Against Women in Nairobi City County, Kenya
INTERNATIONAL JOURNAL OF GENDER & WOMEN'S STUDIES
Group Lending and Loans Performance in Micro-Finance Institutions in Nairobi City County, Kenya: Case of Kenya Women Microfinance Bank Limited
International Journal of Current Aspects
Strengthening School Health Programming in Nairobi City County
County Funds, Delays in Procurement Process, and Budget Absorption in County Governments in Kenya
International Journal of Corporate Finance and Accounting
Performance Appraisal Practices and Their Effects on Employees’ Performance in Kenya: A Case of Nairobi City County
International Journal of Current Aspects
