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Publications by Ger Koole

Dynamic Call Center Routing Policies Using Call Waiting and Agent Idle Times

Manufacturing and Service Operations Management
Management ScienceManagementOperations ResearchStrategy
2014English

Flexible Bed Allocations for Hospital Wards

Health Care Management Science
MedicineHealth Professions
2016English

Optimal Scheduling in Call Centers With a Callback Option

Performance Evaluation
Computer NetworksSimulationHardwareCommunicationsArchitectureModelingSoftware
2016English

A Call for Exploratory Data Analysis in Revenue Management Forecasting: A Case Study of a Small and Independent Hotel in the Netherlands

International Journal of Revenue Management
ManagementFinanceBusinessEconomicsInternational ManagementStrategyEconometrics
2017English

The Μc-Rule Is Not Optimal in the Second Node of the Tandem Queue: A Counterexample

Advances in Applied Probability
Applied MathematicsStatisticsProbability
1992English

A Stochastic Batching and Scheduling Problem

Probability in the Engineering and Informational Sciences
IndustrialProbabilityUncertaintyManufacturing EngineeringManagement ScienceStatisticsOperations Research
2001English

On a Repairman Assignment Problem

Operations Research Proceedings
1994English

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