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Publications by Han-Chen Huang Han-Chen Huang

Measuring the Service Quality of Community Development Associations Using Importance-Performance Analysis

IOSR Journal of Business and Management

English

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Improving the Service Quality of Islamic Boarding School Based on Importance Performance Analysis Results

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Importance of Performance Analysis and Potential Gain in Customer Value’s of Service Quality in Hospitals

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Measuring Perceived Library Service Quality

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Importance of Measures of Past Performance: Empirical Evidence on Quality of E-Service Providers

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