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Publications by Hasan Fahmi Kusnandar
Implementation of GCG in Making Reputation and CRM, Toward Customer Loyality
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Customer Relationship Management (CRM)
International Journal for Research in Applied Science and Engineering Technology
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International Journal of Enterprise Information Systems
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Customer Relationship Management (CRM) Implementation in China: A Case Study of Legend Group
CRM/e-CRM Effects on Banks Performance and Customer-Bank Relationship Quality
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MATEC Web of Conferences
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Customer Relationship Management (CRM) in Banking Sector in Albania
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