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Publications by Iny Hwang
Importance of Measures of Past Performance: Empirical Evidence on Quality of E-Service Providers
Contemporary Accounting Research
Accounting
Economics
Econometrics
Finance
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Providers’ Perceptions of the Implementation of a Performance Measurement System for Substance Abuse Treatment: A Process Evaluation of the Service Quality Measures Initiative
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Improving the Service Quality of Islamic Boarding School Based on Importance Performance Analysis Results
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Measuring the Service Quality of Community Development Associations Using Importance-Performance Analysis
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Quality of Medical Service and Purchase Intention: A Conceptual Framework and Empirical Evidence
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Service Quality of Public and Private Agricultural Extension Service Providers in Bangladesh
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Assesing the Electronic Service Quality Using E-S-Qual and Importance Performance Analysis Combined Method
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An Empirical Study of E-Service Quality and Its Impact on Achieving a Value Added
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