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Publications by Jaakko Pihlaja
From Electronic WOM to Social eWOM: Bridging the Trust Deficit
Journal of Marketing Theory and Practice
Marketing
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The Power of eWOM Through Social Networking Sites
Journal of Marketing Development and Competitiveness
Pengaruh Social Network Marketing (Snm) Dan Electronic Word of Mouth (Ewom) Terhadap Minat Beli Pelanggan
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The Exploration of the Impact of EWOM to Purchase Intention—Trust and Price Fairness Are Mediating Variables
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The New Era of Electronic Word of Mouth (eWOM): ‘Be More Chill’ Overrules the Critics
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Trust Restoration in Electronic Commerce
Bridging the Soft-Skills Deficit Gap Among Secondary Students in the UAE
What Drives Consumers to Pass Along Marketer-Generated eWOM in Social Network Games?: Social and Game Factors in Play
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Understanding E-Wom Evolution in Social Media With Network Analysis
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Government Trust, Social Trust, and Citizens’ Risk Concerns: Evidence From Crisis Management in China
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