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Publications by Johana M. Ratag
Effect of Service Quality on Consumer Decisions Paying Electric Account in Manado Indonesia
Scientific Research Journal
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Effect of Service Quality on the Satisfaction of Low-Cost Carrier Service Users in Indonesia
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Effect of E-Service Quality on Consumer Interest Buying (Case Study on the Website Korean Denim)
IOSR Journal of Economics and Finance
The Effect of Service Quality and Price Accuracy on Consumer Confidence and Implications for Sales Increase
PINISI Discretion Review
The Influence of Public Service Motivation on Service Quality of Civil Servants in West Sumatra Indonesia
European Journal of Economics and Business Studies
Evaluating Service Quality and Consumer Satisfaction in Emerging Markets
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Impact of Service Quality on Consumer Satisfaction: The Case of Khaan Bank in Mongolia
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The Impact of Service Recovery Communication Channel on Perceived Quality of Service Recovery and Consumer Behavior
Gap Analysis of Service Quality of BNI Banking Café at Manado Town Square
Journal of International Conference Proceedings
