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Publications by John Gottfried

Talking to Ourselves: Internal Communication Strategies for Reference Services

Reference and User Services Quarterly

Information Systems

Information Sciences

English

Wandering the Web -- Business Research on the Open Web, Served 10 Ways

Against the Grain

English

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To Know Ourselves — Not

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Dynamic Reconfiguration for Internal Monitoring Services

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Importance of Effective Communication Strategies to Improve Workplace Communication!!!

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Reference Models for Advanced E-Services

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Improving Internet Reference Services to Distance Learners

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