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Publications by John Kimbrough

Technical Services and the Virtual Reference Desk: Mining Chat Transcripts for Improved E-Resource Management

Serials Librarian
LibraryInformation Sciences
2018English

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Guidelines for Implementing and Maintaining Virtual Reference Services

Reference and User Services Quarterly
Information SystemsLibraryInformation Sciences
2010English

Chat Mining for Gender Prediction

Lecture Notes in Computer Science
Computer ScienceTheoretical Computer Science
2006English

From the Reference Desk

Against the Grain
2014English

From the Reference Desk

Against the Grain
2013English

From the Reference Desk: Reference Reviews

Against the Grain
2013English

Virtual Reference Services in Modern Libraries

International Journal of Digital Library Systems
2015English

From the Reference Desk

Against the Grain
2013English

From the Reference Desk

Against the Grain
2013English

From the Reference Desk

Against the Grain
2013English

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