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Publications by Jong-Pil Yu
Effect of Five-Star Hotel CEO’s Entrepreneurship on Job Burnout and Customer Orientation Among Customer-Contact Employees
Asia-pacific Journal of Multimedia services convergent with Art, Humanities, and Sociology
Related publications
Gears of Job Satisfaction Among Star Hotel Employees
International Journal of Innovative Research in Science, Engineering and Technology
Relationship Between the Star and the Hotel Service Guarantees of Customer Satisfaction
International Journal of Economics and Finance
Factors Associated With Customer Satisfaction Towards Customer Loyalty Among Star Grade Hotels
Journal of Asian Business Strategy
Study on the Hotel Customer Satisfaction Evaluation System——Based on Hangzhou High Star Hotel Reviews Data From Tripadvisor.com
Impact of Customer Relationship Management on Customer Satisfaction: The Case of a Budget Hotel Chain
Journal of Travel and Tourism Marketing
Marketing
Tourism
Hospitality Management
Leisure
Antecedents of Customer Service Orientation
Sarhad Journal of Management Sciences
Customer Orientation and Business Performance in Community Banks: A Five Year Comparison
Singidunum Journal of Applied Sciences
Customer Perception of Emotional Labor of Airline Service Employees and Customer Loyalty Intention
Empirical Research on Relationships Among Enterprises’ Internal Market Orientation, Market Orientation, Employee Satisfaction and Customer Satisfaction
AFRICAN JOURNAL OF BUSINESS MANAGEMENT
