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Publications by Jurgen Janssens

Managing Customer Journeys in a Nimble Way for Industry 4.0

Advances in Logistics, Operations, and Management Science
2019English

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Managing Customer Satisfaction in the Restaurant Industry: A Word From Managers

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Ontologies for Industry 4.0

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Business Model Innovation of Industry 4.0 Solution Providers Towards Customer Process Innovation

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Lasers in Industry 4.0

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Industry 4.0 Implementation Framework for the Producing Industry

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From Industry 4.0 to Lab 4.0

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Managing Customer Experience

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Processes of Managing Information Infrastructure of a Digital Enterprise in the Framework of the «Industry 4.0» Concept

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2019English

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