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Publications by Kevin Kam Fung So
The Influence of Online Reviews on Consumers' Attributions of Service Quality and Control for Service Standards in Hotels
Journal of Travel and Tourism Marketing
Marketing
Tourism
Hospitality Management
Leisure
The University Student Travel Market: Motivations and Preferences for Activities
Tourism Analysis
Tourism
Hospitality Management
Leisure
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The Influence of Standards and Clinical Guidelines on Prosthetic and Orthotic Service Quality: A Scoping Review
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The Study of Service Quality and Relationship Marketing for Engaging Hotels Customer Loyalty
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Service Quality, Brand Loyalty, and Profit Growth in UK Budget Hotels
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Web Service Factors and Its Impact on Online Purchase Decision of Green Consumers
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Are Online Reviews Helpful for Consumers?
Advances in Marketing, Customer Relationship Management, and E-Services
The Relationship Between Service Guarantees, Empowerment, Employee Satisfaction and Service Quality in Four and Five Star Hotels in Malaysia
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