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Publications by Kosuke Takemura
Relationship Between the Evaluation of Outcome- Versus Process-Oriented Service Recovery and Action Identification
Journal of Marketing & Distribution
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The Relationship Between Transformational Leadership and Service-Oriented Organizational Citizenship Behavior: The Role of Individual-Oriented and Social-Oriented Achievement Motivation
Service Patterns in the Process of Service-Oriented Development
International Journal of e-Education, e-Business, e-Management and e-Learning
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