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Publications by Kyoung-Seok Kim
A Literature Review of Emotional Labor and Emotional Labor Strategies
Universal Journal of Management
A Literature Review of Emotional Labor and Non-Task Behavior
Universal Journal of Management
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Emotional Labor Strategies From Customer Point of View: A Systematic Literature Review
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Emotional Regulation in the Workplace: A New Way to Conceptualize Emotional Labor.
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Counterproductive Work Behavior Among Frontline Government Employees: Role of Personality, Emotional Intelligence, Affectivity, Emotional Labor, and Emotional Exhaustion
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Emotional Labor in Korean Local Government: Testing the Consequences of Situational Factors and Emotional Dissonance
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A Meta-Analysis of the Relationship Between Customer Misbehavior and Emotional Labor
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