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Publications by Lanlung Chiang

Identifying and Responding to Customer Needs on Facebook Fan Pages

International Journal of Technology and Human Interaction
Information SystemsHuman-Computer Interaction
2013English

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Fake Facebook Pages Spin Web of Deceit

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Reconciliation and Canada’s Overdose Crisis: Responding to the Needs of Indigenous Peoples

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Identifying Ecotourists’ Accommodation Needs and Preferences?

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Responding to the Needs of Children and Families After a Disaster: Linkages Between Unmet Needs and Caregiver Functioning.

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The Effects of Brand Involvement and Message Strategy on User Responses on Facebook Brand Pages

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