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Publications by Lesley White

An Empirical Analysis of the Retention of Dissatisfied Business Services Customers Using Structural Equation Modelling

Australasian Marketing Journal

English

Switching Barriers in Business‐to‐business Services: A Qualitative Study

International Journal of Service Industry Management

English

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Empirical Investigation of Impediments to Returnees’ Entrepreneurship in Ghana: An Application of Structural Equation Modelling

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Customers Preference Attributes in the Usage of Core Banking Services: An Empirical Investigation

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Identifying the Effective Drivers on Internet Advertising Using Structural Equation Modeling: An Empirical Investigation

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An Empirical Examination of Customer Retention in Mobile Telecommunication Services in Australia

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Structural Features of Pharmacy Function—The Analysis Using Structural Equation Modeling—

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The Impact of Organizational Factors On-Business Adoption: An Empirical Analysis

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Structural Equation Modelling Analysis of Evolutionary and Ecological Patterns in Australian Banksia

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Building a Better Model: An Introduction to Structural Equation Modelling

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