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Publications by Lian Wen
Exploring the Impact of IT Service Management Process Improvement Initiatives: A Case Study Approach
Communications in Computer and Information Science
Mathematics
Computer Science
Enterprise Architecture Cybernetics for Complex Global Software Development: Reducing the Complexity of Global Software Development Using Extended Axiomatic Design Theory
Related publications
Software-Mediated Process Assessment in IT Service Management
Communications in Computer and Information Science
Mathematics
Computer Science
Improving Service Delivery Through Integrated Quality Initiatives: A Case Study
IBM Systems Journal
Mining Software Repository for Improvement of It Project Management Process
Information System in Management
Is It Worth It? A Case Study Exploring Volunteers’ Perceptions of Leadership Training
Journal of Leadership Education
Impact of the Breast Cancer Care Measures Pilot Study on Quality-Improvement Initiatives
Clinical Journal of Oncology Nursing
Oncology
IT Service Management: A Cross-National Study of ITIL Adoption
Communications of the Association for Information Systems
Information Systems
Exploring Improvement Trajectories With Dynamic Process Cost Modelling: A Case From the Steel Industry
International Journal of Production Research
Industrial
Manufacturing Engineering
Strategy
Management Science
Management
Operations Research
The CSR Management Process. Case Study
IT Service Management and IT Automation
Wirtschaftsinformatik
Information Systems
