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Publications by Lutz Kolbe
IT Service Management: A Cross-National Study of ITIL Adoption
Communications of the Association for Information Systems
Information Systems
Infusing Technology Into Customer Relationships: Balancing High-Tech and High-Touch
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Audit Infrastruktur Teknologi Informasi Berbasis Itil V.3 Domain Service Design I Pada Sipmas Di LPPM It Telkom Purwokerto
Indonesian Journal of Business Intelligence (IJUBI)
