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Publications by Markus Jowianto
Pengaruh Facility Support, Service Performance, Dan Customer Satisfaction Terhadap Word of Mouth
Jurnal Ilmiah Manajemen Kesatuan
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GATR Journal of Management and Marketing Review (JMMR)
Pengaruh Brand Loyalty, Word of Mouth, Dan Celebrity Endorsement Terhadap Repurchase Intention
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Pengaruh Perceived Service Quality Dan Switching Cost Terhadap Customer Loyalty
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Customer Satisfaction and Service Quality to Develop Trust and Positive Word of Mouth in Vocational Education
KnE Social Sciences
Pengaruh Customer Perceived Value , Service Quality, Dan Physical Environment Terhadap Kepuasan Dan Kesetiaan Pelanggan
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Pengaruh Customer Perceived Value, Customer Satisfaction, Dan Product Innovation Terhadap Customer Loyalty (Studi Kasus Rebranding All New Sour Sally)
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