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Publications by Mohammad Toriqul Islam Jony

Customers' Satisfaction of Service Quality: A Study on the Customers of DBBL at Different Areas of Mymensingh District

Canadian Journal of Business and Information Studies

English

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Influence of Service Quality on Muslim Customers’ Satisfaction Towards Islamic Banking: A Study on Malaysian Islamic Banks

Global Disclosure of Economics and Business

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E-Banking Service Quality Dimensions and Its Effect on Customers Satisfaction

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Customers Satisfaction and Service Quality of Islamic Banks in Perak, Malaysia

International Journal of Academic Research in Business and Social Sciences

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Service Quality, Customers’ Satisfaction, and Profitability: An Empirical Study of Saudi Arabian Insurance Sector

Investment Management and Financial Innovations

International Management

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When Do Customers Get What They Expect? Understanding the Ambivalent Effects of Customers’ Service Expectations on Satisfaction

Journal of Service Research

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Political Science

Human Resource Management

Organizational Behavior

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Attributions of Service Quality: Immigrant Customers’ Perspective

Journal of Services Marketing

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Service Quality and Switching Behavior of Customers

Management Science Letters

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Islamic Bank Service Quality and Its Impact on Indonesian Customers’ Satisfaction and Loyalty

Al-Iqtishad: Jurnal Ilmu Ekonomi Syariah

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The Impact of E-Baking Service Quality Dimensions on Customers' Satisfaction and Brand Equity (Case Study: Refah Bank, Tehran)

Business and Management Research

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