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Publications by N. S. Terblanche
Building Long-Term Marketing Relationships: New Perspectives on B2B Financial Services
South African Journal of Business Management
Management
International Management
Business
Strategy
Measuring Customer Satisfaction With the Controllable Elements of the In-Store Shopping Experience
South African Journal of Business Management
Management
International Management
Business
Strategy
The In-Store Shopping Experience: A Comparative Study of Supermarket and Clothing Store Customers
South African Journal of Business Management
Management
International Management
Business
Strategy
Measuring Customer Satisfaction With Some of the Controllable Elements of the Total Retail Experience: An Exploratory Study
South African Journal of Business Management
Management
International Management
Business
Strategy
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