Amanote Research
Register
Sign In
Discover open access scientific publications
Search, annotate, share and cite publications
Publications by Natalya Mikhailova
Improving Quality of Russian Railways Logistics Services and Client-Centricity Level on "One Contact" Principle by Creating Unified Customer Responsibility Center
Related publications
Railway Freight Transportation Liberalization as a Solution for Improving Client Services Quality
SHS Web of Conferences
Improving a Quality of Services Through Information System Model of Academic Services Based on Customer Relationship Management at University
International Journal of Engineering and Advanced Technology
Engineering
Computer Science Applications
Environmental Engineering
Client-Centricity in South African Retail Banking
International Business & Economics Research Journal (IBER)
The Main Directions of Improving the Competitiveness of JSC “Russian Railways»
Scientific bulletin of the Southern Institute of Management
Consumer Evaluationof Quality of Transportation and Logistics Services
Economics of the transport complex
Predictive Analysis of Emotions for Improving Customer Services
Applying Predictive Analytics Within the Service Sector
Quality of Services Aimed at Achieving Customer Satisfaction
Ekonomija: teorija i praksa
Technologies and Services of Recent Railways
IEEJ Transactions on Power and Energy
Electronic Engineering
Power Technology
Electrical
Energy Engineering
A Client-Side Approach to Improving One-Handed Web Surfing on a Smartphone
Lecture Notes in Business Information Processing
Control
Systems Engineering
Information Systems
Business
International Management
Simulation
Management
Management Information Systems
Modeling