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Publications by Sandra Maria Correia Loureiro
Unraveling E-Wom Patterns Using Text Mining and Sentiment Analysis
Advances in Marketing, Customer Relationship Management, and E-Services
Be or Not Be Online Engaged
Advances in Marketing, Customer Relationship Management, and E-Services
Feeling Better While Waiting: Hospital Lobby in Portugal and South Korea
Asian Journal of Business Research
Communication Tools in the Customer's Journey
Advances in Marketing, Customer Relationship Management, and E-Services
When Consumers' Complaints Fall Into Public Domain
Advances in Marketing, Customer Relationship Management, and E-Services
The Impact of Generation Y’s Customer Experience on Emotions: Online Banking Sector
Communications in Computer and Information Science
Mathematics
Computer Science
