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Publications by Seyedehfatemeh Golrizgashti
Proposing a Customer Knowledge Management Model for Customer Value Augmentation: A Home Appliances Case Study
Journal of Database Marketing & Customer Strategy Management
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An Enterprise Model for Customer-Centric Knowledge Management and Knowledge-Oriented Customer Relationship Management
Advances in Knowledge Acquisition, Transfer, and Management
Investigating the Relationship Between Customer Knowledge Management and Customer Loyalty: Mediating Role of Customer Value (Case Study: Saderat Bank of Khozestan)
New Trends and Issues Proceedings on Humanities and Social Sciences
Customer Value Management
Journal of Targeting, Measurement and Analysis for Marketing
A Knowledge Mining Approach for Effective Customer Relationship Management
International Journal of Knowledge-Based Organizations
A Marketing View of the Customer Value: Customer Lifetime Value and Customer Equity
South African Journal of Business Management
Management
International Management
Business
Strategy
Customer Value-Based Management: Competitive Implications
SSRN Electronic Journal
Organic Knowledge Management for Web-Based Customer Service
A Roadmap for Customer Relationship Management
International Business & Economics Research Journal (IBER)
Investigation of Customer Knowledge Management (CKM) Dimensions: A Survey Research
International Journal of Business and Management