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Publications by Shaoyong Han
A Study on a Predictive Model of Customer Defection in a Hotel Reservation Website
MATEC Web of Conferences
Materials Science
Engineering
Chemistry
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Customer Satisfaction in the Hotel Industry: A Case Study From Sicily
International Journal of Marketing Studies
An Empirical Study on Usability of Online Hotel Reservation Websites
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A Digital Strategy for Enhancing the Customer Journey via a Customer-Centric Website
Archives of Business Administration and Management
Impact of Customer Relationship Management on Customer Satisfaction: The Case of a Budget Hotel Chain
Journal of Travel and Tourism Marketing
Marketing
Tourism
Hospitality Management
Leisure
A Study on New Customer Satisfaction Index Model of Smart Grid
DEStech Transactions on Materials Science and Engineering
Proposing a Customer Knowledge Management Model for Customer Value Augmentation: A Home Appliances Case Study
Journal of Database Marketing & Customer Strategy Management
Validation of a Parkinson Disease Predictive Model in a Population-Based Study
Parkinson's Disease
Psychiatry
Neuroscience
Mental Health
Neurology
Evaluation of the Successfulness of a Green Program Through Customer Perceived Quality, Brand Image, and Customer Satisfaction: A Case Study at Surabaya Plaza Hotel
Jurnal Manajemen dan Kewirausahaan
A STUDY ON a COMBINATION OF CONFERENCE ROOMS : Analysis of Reservation Records
Journal of Architecture and Planning (Transactions of AIJ)