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Publications by Somayeh Khazaee Pool

Effect of Social Responsibility and Service Quality on Customer Loyalty: The Mediating Role of Perceived Benefits and Satisfaction

EuroMed J. of Management

English

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The Effect of Service Quality on Customer Loyalty With Brand Images and Customer Satisfaction as Mediation

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Understanding the Mediating Effect of Cognitive and Emotional Satisfaction on Customer Loyalty

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Linking Perceived Service Quality, Perceived Customer Value and Customer Loyalty in Retail

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Service Quality, Religiosity, Customer Satisfaction, Customer Engagement and Islamic Bank’s Customer Loyalty

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Inpatients’ and Outpatients’ Satisfaction: The Mediating Role of Perceived Quality of Physical and Social Environment

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Service Quality, Satisfaction, and Customer Loyalty in Airbnb Accommodation in Thailand

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