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Publications by Steven Alter
Metamodel for Service Analysis and Design Based on an Operational View of Service and Service Systems
Service Science
Business
Marketing
International Management
Simulation
Management Science
Modeling
Operations Research
Information Systems to Support “Door-Step Banking”: Enabling Scalability of Microfinance to Serve More of the Poor at the Bottom of the Pyramid
Communications of the Association for Information Systems
Information Systems
Viewing Systems as Services: A Fresh Approach in the IS Field
Communications of the Association for Information Systems
Information Systems
On the Suitability of Soft Systems Methodology and the Work System Method in Some Software Project Contexts
International Journal of Information Technologies and Systems Approach
Computer Science
How Well Do Service Concepts Apply to Digital Services and Service Digitalization?
Sidestepping the IT Artifact, Scrapping the IS Silo, and Laying Claim to "Systems in Organizations"
Communications of the Association for Information Systems
Information Systems
The Perils of Ignoring "Systems 101": Recovering From Mishaps at Two Small Companies
Communications of the Association for Information Systems
Information Systems
TDG Engineering: Do We Really Need Another Upgrade?
Communications of the Association for Information Systems
Information Systems
Could the Work System Method Embrace Systems Concepts More Fully?
Information Resources Management Journal
Management
Business
Information Sciences
International Management
Library
Strategy