Amanote Research
Register
Sign In
Discover open access scientific publications
Search, annotate, share and cite publications
Publications by T. F.J. Steyn
Customer Retention: A Theoretical Perspective of Service Failure and Service Recovery in the Hotel Industry
Acta Commercii
The Global Village in a Local Context. Implementing Global Awareness as a Managerial Competency Within South Africa's Multicultural Mainstream Media Newsrooms
Acta Commercii
Related publications
Impact of Service Quality on Customer Satisfaction in Hotel Industry
IOSR Journal Of Humanities And Social Science
Service Failure and Recovery at the Trans Luxury Hotel Bandung: An Evidence From Management Perspective
The Service Failure and Recovery Strategies in Logistics Service Sector
Celal Bayar Üniversitesi Sosyal Bilimler Dergisi
The Service Failure and Recovery Strategies in Logistics Service Sector
Celal Bayar Üniversitesi Sosyal Bilimler Dergisi
Branded Customer Service: Implementing the Customer Perspective of the Balanced Scorecard to the Ranching Industry.
Rangelands
Development
Ecology
Monitoring
Planning
Management
Policy
Law
Geography
Firm’s Operant Resources and Service Value - A Customer Perspective in Health Care Service
Science and Technology Development Journal
Assessing Service Quality and Customer Satisfaction in Ghana’s Hotel Industry: A Case Study of Engineering Guest House – KNUST
Service Bundling From the Perspective of the Customer
Annales Universitatis Mariae Curie-Skłodowska, sectio H, Oeconomia
Relationship Between the Star and the Hotel Service Guarantees of Customer Satisfaction
International Journal of Economics and Finance
