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Publications by Tobias Otterbring
Smile for a While: The Effect of Employee-Displayed Smiling on Customer Affect and Satisfaction
Journal of Service Management
Management
Hospitality Management
Business
Leisure
Strategy
Accounting
Tourism
Spotlighting Customers' Visual Attention at the Stock, Shelf and Store Levels With the 3S Model
Journal of Visualized Experiments
Immunology
Molecular Biology
Biochemistry
Microbiology
Chemical Engineering
Neuroscience
Genetics