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Publications by Yeong-Gyeong Choi
A Literature Review of Emotional Labor and Emotional Labor Strategies
Universal Journal of Management
A Literature Review of Emotional Labor and Non-Task Behavior
Universal Journal of Management
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Emotional Labor Strategies From Customer Point of View: A Systematic Literature Review
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Emotional Regulation in the Workplace: A New Way to Conceptualize Emotional Labor.
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A Meta-Analysis of the Relationship Between Customer Misbehavior and Emotional Labor
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