Amanote Research
Register
Sign In
Discover open access scientific publications
Search, annotate, share and cite publications
Publications by Yi-Chen YANG
A Case Study of Service Failure and Recovery in Tourism Within China Southern Airline
DEStech Transactions on Economics, Business and Management
Related publications
The Failure of Home Depot in China - A Case Study
Business and Management Studies
The Service Failure and Recovery Strategies in Logistics Service Sector
Celal Bayar Üniversitesi Sosyal Bilimler Dergisi
The Service Failure and Recovery Strategies in Logistics Service Sector
Celal Bayar Üniversitesi Sosyal Bilimler Dergisi
Youth Participation in Post-Terrorist Attack Recovery: A Case Study in Southern Philippines
Prehospital and Disaster Medicine
Emergency Nursing
Emergency Medicine
Customer Retention: A Theoretical Perspective of Service Failure and Service Recovery in the Hotel Industry
Acta Commercii
Changes of Land Use and Functions of Ecosystem Service: A Case Study in China
Polish Journal of Environmental Studies
Environmental Chemistry
Environmental Science
A Case Study on Service Recovery: Frontline Employees’ Perspectives and the Role of Empowerment
European Journal of Tourism, Hospitality and Recreation
Business Tourism in China. The Case of Guangzhou
Geojournal of Tourism and Geosites
Planning
Earth
Planetary Sciences
Development
Geography
The Conceptualisation of Tourism and Hospitality Within a Public Administration Framework in South Africa: A Case Study of a Tourism Provincial Administrative Authority in KwaZulu Natal
Journal of Economics and Behavioral Studies
