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Publications by Yixin Diao

Workload Management in Dynamic IT Service Delivery Organizations

Lecture Notes in Computer Science
Computer ScienceTheoretical Computer Science
2009English

Optimization Model for IT Change Management

Advances in Logistics, Operations, and Management Science
English

Related publications

IT Service Management and IT Automation

Wirtschaftsinformatik
Information Systems
2010English

What Is Offshoring Management Capability and How Do Organizations Develop It? A Study of Dutch IT Service Providers

Management International Review
ManagementInternational ManagementBusinessStrategy
2019English

Implementing IT Service Management

2009English

Introducing Dynamic Identity and Access Management in Organizations

Lecture Notes in Computer Science
Computer ScienceTheoretical Computer Science
2015English

Dynamic Service Management in Heterogeneous Networks

Journal of Network and Systems Management
Information SystemsComputer NetworksStrategyHardwareCommunicationsManagementArchitecture
2004English

IT Service Management for High Availability

IBM Systems Journal
2008English

Software-Mediated Process Assessment in IT Service Management

Communications in Computer and Information Science
MathematicsComputer Science
2013English

Veteran Service Management and E-Government Service Delivery Performance

English

Project Management: A New Service Delivery Paradigm

Koers
PhilosophyReligious Studies
2007English

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